Transforming Digital Experiences

I'm Stephanie Power, a Design Leader specializing in customer experience digital transformation and user experience strategy. My talented design team and I focus on financial services and wellness technology, bridging the gap between business objectives and human needs to create impactful experiences that drive results. I am passionate about working at the intersection of finance and health, helping to solve problems that benefit not just people's wallets but also their minds and bodies.

Headshot of Stephanie Power, Design Director at MassMutual.

Leveraging Design as a Strategic Business Driver

*

Leveraging Design as a Strategic Business Driver *

    • Lead digital transformation initiatives across MassMutual's customer-facing platforms

    • Build and mentor high-performing design teams across UX, UI, Research, and Content Design

    • Oversee the end-to-end design process, ensuring a customer-centered approach in problem-solving, solution ideation, and product development

    • Advocate for user experience excellence across all touchpoints, balancing business goals with customer delight

    • Pioneer design thinking methodologies that elevate product innovation

    • Transform complex financial services into intuitive digital solutions

    • Deep Customer Understanding

    • Business Value Alignment

    • Strategic Problem Definition

    • Collaborative Innovation

    • Iterative Implementation

    • Continuous Optimization

    • Human-centered design principles

    • Data-driven decision making

    • Cross-functional collaboration

    • Design system scalability

    • Inclusive and accessible design practices

    • Happy and enjoyable team culture

Design Spotlight

Image of the LivingWell application design.
Image of Stephanie Power and user during community design thinking workshop.
Image of the financial wellness content portal on MassMutual.com.
Image of Fireflyhealth and Bluecross experience partnership.

Actively Exploring

The intersection of AI and UX design to blend cutting-edge AI tools with thoughtful design processes, finding the sweet spot where technology enhances human creativity rather than replacing it. By strategically automating the mundane, my teams can focus on solving complex problems and crafting experiences that feel surprisingly personal—giving us an edge that's hard for competitors to match.

Say Hello