Transforming Digital Experiences
I'm Stephanie Power, a Design Leader specializing in customer experience digital transformation and user experience strategy. My talented design team and I focus on financial services and wellness technology, bridging the gap between business objectives and human needs to create impactful experiences that drive results. I am passionate about working at the intersection of finance and health, helping to solve problems that benefit not just people's wallets but also their minds and bodies.
Leveraging Design as a Strategic Business Driver
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Leveraging Design as a Strategic Business Driver *
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Lead digital transformation initiatives across MassMutual's customer-facing platforms
Build and mentor high-performing design teams across UX, UI, Research, and Content Design
Oversee the end-to-end design process, ensuring a customer-centered approach in problem-solving, solution ideation, and product development
Advocate for user experience excellence across all touchpoints, balancing business goals with customer delight
Pioneer design thinking methodologies that elevate product innovation
Transform complex financial services into intuitive digital solutions
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Deep Customer Understanding
Business Value Alignment
Strategic Problem Definition
Collaborative Innovation
Iterative Implementation
Continuous Optimization
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Human-centered design principles
Data-driven decision making
Cross-functional collaboration
Design system scalability
Inclusive and accessible design practices
Happy and enjoyable team culture
Design Spotlight
Actively Exploring
The intersection of AI and UX design to blend cutting-edge AI tools with thoughtful design processes, finding the sweet spot where technology enhances human creativity rather than replacing it. By strategically automating the mundane, my teams can focus on solving complex problems and crafting experiences that feel surprisingly personal—giving us an edge that's hard for competitors to match.